The New Diversity in Medical Education
Mark A. Attiah, B.A.
N Engl J Med 2014;
371:1474-1476 October 16, 2014
DOI: 10.1056/ NEJMp1408460
During
my pediatrics rotation, the mother of a patient waited until the attending
physician had left the room before she lowered her voice, smiled, and asked,
“Are you wearing your hoodie for Trayvon?” She didn't know what city I was
from, what faith I belonged to, or what tax bracket I was in. She just knew
that I was black, like her. This race-based camaraderie between patient and
physician can improve patient satisfaction,1 and patients from racial minority groups tend
to seek out physicians of their own race if given a choice.2 As a black medical student, I can attest that
the sort of “diversity” that you can see — that allows you to be counted in a crowd
— can significantly influence interactions with peers, instructors, and
patients.
For
the past few decades, medical education's definition of “diversity” has largely
remained the same, as has the social mandate to increase it. With roots in the
Civil Rights Movement, diversity initiatives have focused primarily on racial
groups that had been implicitly and explicitly denied access to the field.
Efforts to increase the numbers of blacks, Hispanics, and Native Americans
served a moral imperative: it was the right thing to do. Such efforts have had
mixed results: the proportion of Hispanic medical school graduates increased by
4.1 percentage points from 1978 to 2012, whereas the proportion of black
graduates increased by only 1.8 percentage points during the same period (see
Perspective article by Iglehart, pages 1471–1474). Moreover, this “good
intentions” approach fails to critically examine diversity's true meaning and
strips it of its potential to advance the field of medicine.
Enter
“Diversity 3.0.” The term, coined by IBM, reflects a new way of thinking about
diversity in education and the workforce. Building on the 1.0 model, in which
diversity was seen as a necessary evil, and the 2.0 version, in which a diverse
population was recast as a nice thing for the majority to have around, the
current vision defines “achieving the full potential of this diversity [as] a
business priority that is fundamental to our competitive success.”3 This reframing is not lost on Marc Nivet,
chief diversity officer of the Association of American Medical Colleges. “1.0
is where diversity is competing with excellence,” Nivet explains. “Diversity
2.0, which is where we are, has not been viewed as central to the institution's
drive for excellence.” In addition to integrating diversity into institutions'
core missions, the 3.0 version, Nivet has written, “requires a focus on
differences beyond race and ethnicity,”4 the traditional emphases of multicultural
affairs offices.
Under
this model, medical-student diversity becomes a prerequisite for an optimal
learning environment, where various ideas, opinions, and experiences create a breeding
ground for innovative solutions to problems. Version 3.0 can thus bridge the
gap between initiatives that make black students feel more welcome in medical
schools and those that harness the power of a diverse workforce to improve
patient care.
Perhaps
most immediately, the new vision provides a model for cultural competence in
doctor–patient interactions that can improve patient satisfaction. Medical
students, for example, can benefit from observing encounters between
“standardized patients” (actors hired to play patients) and classmates whose
backgrounds may be more similar to those of the hypothetical patients than to
their own. My class met one such standardized patient whose religiosity was
meant to render her “difficult” — and did have that effect for some students.
But having grown up in Texas around many very religious people, I could readily
engage in a rather pleasant conversation with her. The classmates who observed
it may now approach a similar future patient with greater confidence. Indeed,
white graduates of diverse medical schools report that they're better equipped
to care for minority patients and have stronger convictions about inadequate
access to care.3 Long after graduation, other benefits of
racial and ethnic diversity are evident: black and Hispanic physicians are more
likely to practice in areas with larger proportions of black and Hispanic
residents, and they see a larger proportion of Medicaid and uninsured patients.5
People's
worldviews may diverge for many reasons — owing to the experiences of military
service, for example, or to sexual orientation or the language one speaks. All
such characteristics and experiences figure into the new diversity, which
acknowledges that shared experience in this country no longer tracks simply
with race. Diversity is not so black and white anymore.
Despite
the push for other forms of diversity, medical schools still place a certain
premium on “visual diversity” — that of race and sex. This emphasis is
understandable: such diversity is easily measurable, and concern about it is a
legacy of systemic discrimination. That history, coupled with certain classroom
and hospital experiences common to medical students from underrepresented
minorities, creates a shared narrative that has supported a collective
consciousness for decades. Some minority students may feel that the new
diversity puts this shared identity at risk. And as we aim to translate earlier
versions of diversity into something serving medicine's core missions, it's
worth remembering that, as with the mother from my pediatrics rotation, I've
often quickly built a rapport with a patient simply because we were both black.
But
all diversity, visual or not, holds value. It's not just a numbers game or an
annual administrative experiment. Diversity is a process that exists outside
the admissions cycle and promotional photos. It's a mindset that extends into
the classroom and the hospital. If the ultimate goal of diversity in medical
schools and residency programs is to improve patient care, a good first step is
to create a world where all trainees can feel supported while learning and
working to the best of their ability. That goal can be achieved only with a
wholehearted commitment to diversity that is inseparable from an institution's
identity.
When
I started college, I felt drawn to sit with other black students in the
cafeteria. But establishing an inclusive learning environment means that people
from different walks of life can not only have a seat at the same table but
also be comfortable in their chairs. Although embracing this new diversity may
mean broadening an institution's outlook from primarily underrepresented racial
minorities, efforts targeted at those groups still serve an important mission.
Diversity efforts can build on the existing model and borrow from their track
record of progress toward creating better medical schools and hospitals for all
groups.
When
I arrived at medical school, I sought a place where I could be myself. Medical
schools pursuing Diversity 3.0 would do well to remember that everyone with a
unique story to tell wants the same. The ideal diversity initiative would
therefore be a climate control of sorts, striving to create an atmosphere where
everyone feels included in the larger dialogue. Only then will the conditions
be ideal for creating a workforce that's willing and well-equipped to address
the needs of an increasingly diverse population.
References
1 Cooper-Patrick L, Gallo
JJ, Gonzales
JJ, et al. Race, gender, and partnership in the patient-physician
relationship. JAMA 1999;282:583-589
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2 Saha S, Taggart
SH, Komaromy
M, Bindman
AB. Do patients choose physicians of their own race? Health Aff (Millwood) 2000;19:76-83
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3 Rometty VM. IBM's commitment to diversity (http://www-03.ibm.com/employment/us/diverse/equal_opportunity_commitment.shtml).
4 Nivet MA. Commentary: Diversity 3.0:
a necessary systems upgrade. Acad Med
2011;86:1487-1489
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5 Marrast LM, Zallman
L, Woolhandler
S, Bor
DH, McCormick
D. Minority physicians' role in the care of underserved patients:
diversifying the physician workforce may be key in addressing health
disparities. JAMA Intern Med 2014;174:289-291
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