Five ways to improve leadership in universities
Troubled times call for strong leaders – so with tough challenges ahead, higher education needs to be looking forward
Higher education
is facing more challenges than ever before, so it needs leaders who can
motivate staff and ensure the sector remains relevant in a competitive
global context. And for that to happen, we need clarity about what good
leadership looks like.
Our latest study
found that more than four in five staff in the sector believe that
developments are needed in this area. So how can we make improvements?
1. Create development opportunities
A strong and sustainable sector relies on opportunities for those
with the ambition and potential to progress. Yet many currently working
in the sector feel that the pathways to formal leadership positions are
unclear: more than half of employees that we surveyed said they would
need to leave their university in order to progress in their careers.
Leadership opportunities must be accessible and communicated
proactively to prevent high staff turnover and a deficit of potential
leaders. Formal mentoring schemes can be particularly effective – our
study found that almost nine out of ten staff who had a mentor felt they
benefitted from the relationship.
2. Be proactive in improving diversity
Women and those from black and minority ethnic groups (BME) are
under-represented in leadership and management positions, and many staff
reported an awareness of the difficulties faced by these groups in
progressing to senior levels.
But universities need a much greater understanding of the experiences
of women and BME staff: fewer than one in ten governors in our study
identified increasing diversity as a means through which leadership in
the sector could be improved.
Raising this as a priority issue for governors could lead to more
targeted support and improvement, helping to ensure that higher
education adequately reflects the society it serves.
3. Address work-life balance, particularly for women
Heavy workloads can put enormous pressure on the personal lives of
many who occupying leadership positions, but there is a clear gender
difference in work-life balance. Our survey found that about two-thirds
of female academic leaders feel unhappy with their work-life balance,
compared with about a third of male academics. This can be a serious
deterrent for those looking to step up and risks limiting the number of
women in leadership positions.
Universities are generally good at flexible working policies.
However, active implementation of them and systematic monitoring of
individual workloads would do much to improve this. Leadership teams
have an important role in influencing organisational culture, to ensure
that it values and rewards outputs, and serves academic enterprise above
presenteeism.
4. Attract leaders with outside experience
Leaders with a wider range of professional backgrounds provide higher
education institutions with new insights and experience, which helps
them to tackle ever-evolving challenges, particularly around areas such
as managing reputational risk. Our study found that a third of governors
believe leadership within the sector could be improved by increasing
the number of leaders with diverse experience and expertise.
We already see increasing numbers of appointments in professional
services from business. Mirroring this on the academic side and creating
opportunities for leaders with management experience would help to
address this, and could be achieved through secondments, work shadowing
and mentoring opportunities.
5. Analyse the motivations of potential leaders
An in-depth understanding of the motivations for aspiring to
leadership is essential to ensure the right development opportunities
are available. Our research shows that engaging in challenging work,
having opportunities for growth and exercising autonomy are important
motivating factors for potential leaders, alongside the desire to
contribute to the sector more generally.
Universities can act on this by ensuring the development of roles and
projects that allow staff to challenge themselves, and by providing
training programmes that offer on-the-job opportunities for growth.
Engaging staff at all levels with strategic direction and
decision-making will also help to encourage more people to pursue
leadership roles. For women and younger staff, there is a particularly
strong desire for clarity around career progression.
Universities will put themselves in a better position to attract and
retain talented employees if they can provide clarity, job security and
proactively communicate the opportunities for development.